SHOP POLICY
Distance Sales Agreement
DISTANCE SALES AGREEMENT
1. PARTS
2. SELLER: La Crassula (Arman Hayzar)
Phone : _cc781905-5cde-3194-bb358_bad5
E-mail : info@lacrassula.com
Address _cc781905-5cde-3194-bb358d_136bad5 Street No: :4 Istanbul, Turkey
2. ALICI
Name / Surname / Title :
Its address is _cc781905-5cde-3194-bb358-cf58d_ _cc781905-5cde-3194-bb358-f19531365bad 3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194-bb3b-136bad5cf5cf58d_ _cc58-7831594-5bb3b-136bad5cf58d_ _cc781905-5cde-3194-bb3b-136bad5cf5cf58d__cc58-7831594_cdebbc-58dcf13635b_cc58dcf13635cf36359cf36359c _cc781905-5cde-3194-bb3b-136bad5c:
Phone _cc781905-5cde-3195c-ccf-1958dc-1335359cf58d_ _cc781905-5cde-3178dcb3f1958dc-1335359cbad_cc781905 3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194-bb3b-136bad5cf5cf58d_ _cc58-7831594-5bb3b-136bad5cf58d_ _cc781905-5cde-3194-bb3b-136bad5cf5cf58d__cc58-7831594_cdebbc-58dcf13635b_cc58dcf13635cf36359cf36359c _cc781905-5cde-3194-bb3b-136bad5c
E-mail _cc781905-5cde-3194_bbcf358-193605_cc781905-cc358d13358d_ccf358d13358d 5cde-3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194-bb3b-136bad5cf58dcf58d_bb3353b5cf781905-5cde-3194-bb3b-136dcf3b31363159c3cc781905-bb3bdcf5cf58dc359c359c4 -136bad5cf58d_ _cc781905_bb3f-3194-
1. SUBJECT
The subject of this contract is the Law No. 4077 on the Protection of Consumers and the Application Principles and Procedures of Distance Contracts regarding the sale and delivery of the product, the qualities and sales price of which are specified below, which the BUYER has ordered electronically from the website www.lacrassula.com belonging to the SELLER. It is the determination of the rights and obligations of the parties in accordance with the provisions of the Regulation.
• CONTRACT PRODUCT
Type and Type, Quantity, Brand/Model, Color, Sale Price of the Products are as stated above
Product name:
Quantity of product:
The price of the product including VAT:
Delivery transportation price:
Payment method
1. INVOICE AND DELIVERY INFORMATION
Billing Address _cc781905-5cde-3194_bbcf358-193659_cc781905-bb3b-136bad5cf58d_ _cc781905-5cde-3194_bbc358-1936 -3194-bb3b-136bad5cf58d_ :
Title on Invoice :
Delivery Address _cc781905-5cde-3194_bbcfcf58d_1394-bb3b-136bad5cf58d_ _cc781905-5cde-3194_bbcf358d1365bd13355bd13358d13355b358d1365358d
Delivery Person :
1. BUYER AND SELLER OBLIGATIONS
2. BUYER on the website of the SELLER www.lacrassula.com, preliminary information on the basic characteristics of the product subject to the contract, sales price and payment method and delivery declares that he has read and has information and gives the necessary confirmation in electronic environment.
3. The contracted product can be delivered within the period specified in the preliminary information on the website, depending on the distance of the BUYER's residence for each product, provided that it does not exceed the legal 30-day period. It is delivered to the BUYER or the person/organization at the address indicated.
4. If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.
5. SELLER is responsible for the delivery of the contracted product intact, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.
6. For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
7. After the delivery of the product, the credit card of the BUYER is used unfairly or unlawfully by unauthorized persons, not due to the BUYER's fault. In the event that the product price is not paid to the SELLER, it is obligatory to send the product to the SELLER within 3 days, provided that the BUYER has delivered it to him. In this case, the shipping costs belong to the BUYER.
8. SELLER is obliged to notify the BUYER of the situation if the product subject to the contract cannot be delivered in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation. . In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is removed. In case the BUYER cancels the order, the amount paid is paid to him in cash and in full within 10 days.
9. Defective or damaged products can be sent to the SELLER for the necessary repair within the warranty conditions, in which case the SELLER will be charged for shipping expenses. will be borne by
10. This contract becomes valid after it is signed by the BUYER and sent to the SELLER by fax or mail.
11. CAYMA RIGHT
The BUYER has the right to withdraw within 7 days from the delivery of the product subject to the contract to himself or the person/organization at the address indicated. In order to exercise the right of withdrawal, the SELLER must be notified by fax, e-mail or telephone within this period and the product must not be used within the framework of the provisions of Article 6. In case this right is exercised, it is obligatory to return the original invoice and a copy of the cargo delivery report stating that the product delivered to the 3rd person or the BUYER has been sent to the SELLER. The product price is returned to the BUYER within 7 days following the receipt of these documents. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned. The shipping cost of the product returned due to the right of withdrawal is covered by the SELLER.
• RETURN AND EXCHANGE
As the product return and replacement conditions, the practices in accordance with the Law on the Protection of the Consumer No. 4077 are essential. You can make a return or exchange request for the product you purchased on www.lacrassula.com within 14 days from the date of order from the online support department or by calling our phone number (0532) 346 84 81.
• CAYMA PRODUCTS THAT CANNOT BE USED
1. The right of withdrawal for non-refundable products, disposable products, copyable software and programs, consumables, products that are perishable or expire, and service cannot be used.
The right of withdrawal cannot be used because the following products are precious metals
-Name Bracelet
-Products made on request that are not kept in stock on the site
2. The consumer cannot exercise the right of withdrawal for products that are produced in accordance with the consumer's special requests and demands, or that have been personalized by making changes or additions. For this reason, since it will be adjusted according to the finger size chosen by the Consumer at the time of order, all rings, products with writing on or inside in accordance with the wishes of the Consumer, all products produced in accordance with the wishes of the Consumer are included in the scope of products for which the right of withdrawal cannot be exercised.
3. GENERAL PROVISIONS
4. People under the age of 18 cannot shop on the lacrassula.com website. By confirming this contract electronically, the consumer confirms that he is over 18 years old.
5. Seller is not responsible for price and content errors caused by typesetting and system errors that may occur on the lacrassula.com website. The seller reserves the right to cancel orders with incorrect prices.
6. Consumer, when shopping from lacrassula.com, accepts that it is a purchase for personal use and not for resale. By confirming this contract electronically, the consumer confirms that he has obtained the correct and complete information about the address, telephone, basic features of the ordered products, the price of the products including taxes, payment and delivery information that should be given to the Consumer by the Seller before the conclusion of the distance contracts. .
7. Orders placed via bank transfer or EFT are processed by the Seller, not the date the order is placed, but the date on which the payment is seen to have reached the Seller's bank accounts. The Consumer accepts that the Seller will cancel the order if he/she does not make the payment within 1 week for the orders placed via bank transfer or EFT.
8. In case the payment is made with a credit card or a similar payment card, after the delivery of the product, the Consumer's credit card may be left without the consent of the Consumer by unauthorized persons. If the bank or financial institution does not pay the price of the product to the Seller due to illegal or unlawful use, it is obligatory to send the product to the Seller within 3 days, provided that it has been delivered to the Consumer.
6. If the price of the product is not paid for any reason or is canceled in the bank records, the Seller is deemed to be relieved of its obligation to deliver the product.
7. AUTHORIZED COURT
In the implementation of this contract, Consumer Arbitration Committees and Consumer Courts in the BUYER's or SELLER's settlement are authorized up to the value declared by the Ministry of Industry and Trade.
In the event that the order is realized, the BUYER is deemed to have accepted all the terms of this contract.
SALES PERSON
La Crassula
Privacy and Security
As La Crassula, we know the value of your trust in us; Therefore, we take the utmost care and use the highest security standards to protect your personal information from unauthorized access. The personal information you provide during an order or within the framework of other services we offer is protected by technical security systems and additional authorization processes. This is valid both during the transfer of your information and when it is stored on our servers. You can find detailed information about the processing of your personal data at https://www.lacrassula.com/. Various forms on www.lacrassula.com that collect information from you (for example, membership forms and purchase forms) transmit your contact information (for example, your name, surname, e-mail address, mobile phone number, Gender and Date of Birth) and demographic information to our system. . Our purchase forms also require financial information (for example, credit card numbers) to be provided. Your personal information is used to receive your orders, to offer our products, to make your payments, to contact you for marketing purposes about your orders and products, to update your information and to manage and maintain your membership, to recommend products that may be of interest to you. We use demographic information to determine the preferences of our users on our site and to run various smart algorithms that will enable us to serve you better based on this information. This information is not REVIEWED by humans, with exceptions. When you shop at www.lacrassula.com, you accept the transfer of your financial information to third parties (banks, credit card companies, payment service provider legal entities, etc.) without any intermediary, in order to carry out your transaction and prevent fraud. The information to be shared includes all necessary financial information, including but not limited to credit card number, expiration date, CVV. However, since credit card transactions and approvals are carried out online between you and the relevant Bank and Card Organizations, independent of our site, our site does not see and save information such as credit card information, credit card password information. Only the first six and last two digits of your credit card are stored in order to access your shopping information. While you are a member of the "www.lacrassula.com" site, your explicit consent is requested to send you commercial electronic messages with marketing, advertising, information, discount, promotion and similar content and to share this information with third parties and our business partners. If you respond positively to this approval request, commercial electronic messages are sent to you as e-mail and/or short message (SMS) based on your approval. In order not to receive these e-mails or text messages at any time, you can contact us to request removal from our notification list or click on the link at the bottom of the e-mails or text messages we send. Your information regarding the purchases you make on our site and your personal information registered on our site can be used indefinitely for sales, marketing, advertising, discounts, promotion, information, communication and other commercial purposes, as you request, in line with your explicit consent with the User Agreement, within the scope of the Personal Data Protection Law and relevant legislation. are recorded, used, processed and shared with our business partners. Notifying you whether your personal data is processed, what your processed personal data is, information about it, the purpose of processing and whether they are used in accordance with its purpose, the third parties at home or abroad to whom the data is transferred, the correction of the data in case of incomplete or incorrectly processed personal data, the correction of any personal data in your personal data. In case of a change, to request that your data be changed, updated, to delete or destroy your personal data within the framework of the conditions stipulated in the relevant legislation, to notify the third parties to whom the data is transferred, to object to the emergence of a result against you by analyzing the processed data exclusively through automated systems. You have the right to request the compensation of the damage if you suffer damage due to unlawful processing of your data. Other rights you have pursuant to article 11 of the Law on the Protection of Personal Data No. 6698 are reserved. You can always contact us in these matters by using our address and telephone information and/or contact forms on the site. You can access your account from the "My Account" section of the site and make the necessary changes, updates, and deletions. In accordance with the Law No. 6563 on the Regulation of Electronic Commerce; records of withdrawal of consent one (1) year from this date; The content of the commercial electronic message and any other record of the post will be kept for three (3) years to be submitted to the relevant ministry when necessary. After the deadline, your personal data is deleted, destroyed or anonymized by our company or upon your request. Your traffic information, such as your personal data regarding your visit to our website or membership, and your navigation information, for your safety and for La Crassula's performance of its obligations under the law (such as the fight against crime and the threat to state and public safety, but not limited to La Crassula's legal or administrative may be shared with public institutions and organizations that are legally authorized to request this information. Necessary measures are taken to protect www.lacrassula.com against unauthorized access to personal data or loss, misuse, disclosure, alteration or destruction of this information. Generally accepted security technology standards such as firewalls and Secure Sockets Layer (SSL) encryption are used when storing your personal data. In addition, when sending your personal data via the website/mobile application/mobile site, this data is transferred using SSL. La Crassula undertakes to keep your personal data confidential, to take all necessary technical and administrative measures and to show due diligence for ensuring confidentiality and security. Although La Crassula has taken the necessary information security measures, in the event that personal data is damaged or in the hands of third parties as a result of attacks on the website and the system, this situation will be immediately reported to you and the Personal Data Protection Board and necessary measures will be taken. La Crassula may make changes to this Privacy Policy at any time. These changes become effective immediately upon the posting of the amended new Privacy Policy on the “www.lacrassula.com.tr” website. In order to be aware of the changes in this Privacy Policy, necessary information will be given to you, our valued members. Users can always update their Membership/Personal information and communication preferences by logging into the system. You can forward your requests on this subject by sending an e-mail to “info@lacrassula.com” e-mail address. Your request will be evaluated within 30 (thirty) days and you will be informed in writing about the result of your request. In addition, users can send an e-mail to "info@lacrassula.com" e-mail address for any requests regarding the "Privacy Policy".
Secure shopping
In order to make your shopping more secure, www.lacrassula.com uses SSL security certificate.
La Crassula uses your 'credit card information' only during the purchasing stages. It does not record any other transactions. With the use of an SSL certificate, your information is only used by La Crassula at the purchase stage.
How is Credit Card Security Provided?
RAPID SSL 128 BIT certified www.lacrassula.com uses the Iyzico Virtual POS system, the most widespread online payment infrastructure in Turkey. The information about the credit card used during shopping is encrypted with the RAPID SSL 128 BIT Secure 128 BIT SSL (Secure Sockets Layer) protocol independent of the site and reaches the relevant bank to be queried. If the card availability is approved can be sustained for shopping. Since no information about the card can be viewed and recorded by the site, third parties are prevented from obtaining this information under any circumstances. The lock picture in the lower right corner of the page where you enter your Credit Card information shows that this page is encrypted with SSL, and when you click on it, it indicates which company the encryption belongs to.
User Security and Privacy Statement
Since the entire system is web-based, so-called "cookies" are sent to users' web browsers in order to effortlessly identify users and confirm data security quickly, and these cookies stored on customer computers are updated periodically to ensure optimal system performance.
Data Security: All sensitive and personal information collected from users is stored at the highest electronic and physical security standards, and is used within the framework of current Turkish laws and international laws, with a system that only authorized personnel can access only under the consent of the user when necessary. www.lacrassula.com undertakes and guarantees that the personal and sensitive information it collects from users will not be disclosed under any name, for any reason and to any interlocutor without the user's consent, not to share such information with third parties and not to abuse it in any way.
Data Sharing: www.lacrassula.com may use general user information other than the above-mentioned personal information in order to make the services it offers more efficient and to keep customer satisfaction at the highest level. In addition, if users give their consent, this information can be evaluated by tassandigi.com and its partners and used for product updates, discount announcements and special offers.
www.lacrassula.com requests personal information of its customers (name, age, interests, e-mail, etc.) from you in order to provide better service to its customers. This information collected in the La Crassula database is used only within La Crassula in customer segmentation studies for periodical campaigns, designing special campaign activities for customer segments and not sending unsolicited e-mails. La Crassula does not share the information requested during membership with third parties without the knowledge of the member in question or otherwise, and is not used or sold for commercial purposes for any reason other than activity.
Payment methods
Credit / Debit Cards
PAYPAL
Offline Payments